HelpWave Developer DocsHelpWave Dev DocsReference-first docs for v1 customers and tickets APIs
GET

/api/v1/tickets/getRecentConversations

Fetch recent conversation IDs for the authenticated shop.

Authentication: API key required

Behavior
  • The route looks at conversation.date and returns records created on or after now minus the requested number of days.
  • days defaults to 7 when the query parameter is missing or cannot be parsed as an integer.
  • Results are ordered by date descending before the IDs are extracted.
  • Only conversation IDs are returned in the final conversationIds array, not the full conversation objects.
  • BigInt IDs are serialized to strings in the JSON response.
Query parameters
  • days (optional)

    Number of days to look back. Defaults to 7.

Response
Response example
{
  "success": true,
  "shopDomain": "example.myshopify.com",
  "days": 7,
  "conversationIds": [
    "987654321012345678",
    "987654321012345677"
  ],
  "totalCount": 2
}